CMR Subsections

IHT

This shows all clients with wealth greater than £250,000, so is therefore bordering on IHT planning requirements.

ACORN Comparison

This compares the commission earned from a client against the average commission earned from others living in a similar area (and therefore having the same ACORN code). It then pinpoints clients who could possibly be the source of more income based on other such clients.

Client Classification

As mentioned in the 'Your Clients' section of this site, all clients are classified based on business conducted. As more business is done, some clients may in time become more valuable; others less. This report allows a clients classification to be reviewed so that they can be either upgraded or downgraded, or indeed left as they are.

Attitude to Risk

There are three versions of this report - one for investments, one for pensions and one for savings policies. They compare a client's attitude to risk against the percentage of money invested in each risk category in a policy (based on fund selection), and show those with more than a 5% variance. Clients' wishes can then be looked after by switching funds or transferring policies.

Pension Policies

There are five reports looking at different aspects of pensions and retirement planning:

1. Detailing clients' pensions per provider with a view to moving those which are with low performing companies;
2. Detailing clients in order of years to retirement so as to focus on those closer to retirement and therefore in greater need of such planning;
3. Detailing clients with pensions shortfalls based on their perceived target retirement amount, so as to review their existing arrangements and give them a better outlook for the future;
4. Detailing clients who have in the past contracted out of S2P and should be considered for contracting back in; and
5. This is the opposite of the previous report and details clients who are employed and have not contracted out of S2P, but should be considered for doing so.

Savings and Investment Policies

There are three reports looking at the ages and requirements of savings and investment policies:

1. Detailing clients' savings policies per provider with a view to moving those which are with low performing companies or not doing what they were implemented for, i.e. endowments for house purchase, etc.;
2. Detailing clients' savings policies which are due to mature within the next 12 months and should therefore possibly have their money shifted elsewhere; and
3. Detailing clients' investments in terms of start dates, with a view to reviewing and possibly moving older policies first as a matter of principle.

Mortgages

There are two reports looking at mortgages set-up for clients in the past:

1. Detailing clients' mortgages which are out with any tie-in periods with a view to re-mortgaging them in order to save them money; and
2. Detailing clients who are aged 60 or older and can be considered for a Home Equity Release Mortgage (HERM).

Protection Policies

There are seven reports looking at the many ways in which the numerous protection policies can be reviewed:

1. Detailing clients' protection policies in terms of start dates, with a view to re-broking them with cheaper policies, in order to save them money;
2. Detailing clients' protection policies which are due to mature within the next 12 months and should therefore be replaced, if indeed the client needs more cover in the future;
3. Detailing clients' Whole of Life policies with a view to re-broking them with cheaper policies, in order to save them money;
4. Detailing clients with protection shortfalls based on the standard cover target of four times their salary, so as to review their existing arrangements and look for additional cover to safeguard them in the future;
5. Detailing clients with a mortgage arranged through us but no mortgage protection policies in place, with a view to making recommendations and protecting their mortgage costs;
6. Detailing clients who have a mortgage protection policy in place but without critical illness, again with a view to making recommendations to safeguard them should the unexpected happen; and
7. Detailing clients with PHI shortfalls based on the calculation of 60% of their annual income, so as to review their existing arrangements and look for additional cover.

Fund Choices

There are three versions of this report - one for investments, one for pensions and one for savings policies. They list all clients' policies containing funds which are not on the Money Aspects RPL (Recommended Product List). Clients' money can then be better looked after by switching funds or transferring policies should switching not be available.

Financial Reviews

Financial Reviews prepared by the administration team should be looked over by the clients' adviser prior to being sent out, in order for that adviser to put his/her comments and/or recommendations on them. This report details all of the Financial Reviews due to be sent out in the coming month so that advisers can prepare quotations, arrange visits, etc. and possibly look for more business from a client.

Birthdays

There are two versions of this report - one for clients and one for their partners. Whilst not as important as the other reports, these two detail all clients and partners respectively who have birthdays in the coming month. All Gold and Silver classified clients and their spouses have a birthday card sent to them from the company. These reports can be used to remind advisers to phone up their clients and wish them a happy birthday on their special day. This provides a certain personal touch and sign of caring and appreciation which larger companies do not bother with.